Customer service – We are always happy to assist you!

Not too sure on how to get started? Having trouble depositing or withdrawing funds? Whatever your query may be, we have a dedicated customer service team that is always ready to assist you. You can contact one of our customer service advisors directly over live chat or email, both available on this page and in the poker client. We are available from 08:00 – 00:00 GMT, Monday – Sunday. You can also find the answers to most of your queries by visiting the online FAQ section.

Live Chat

You can contact one of our customer service advisors between 08:00 – 22:00 GMT Mon-Sat and 08:00 – 00:00 GMT Sun.

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Help getting started

Get started now by downloading our software and registering a new account.

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FAQ

Find the answer to your query in our extensive FAQ section.

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Email

You can contact us by using our e-mail form, or, alternatively e-mail us directly at support@pokerheaven.com.

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InTouch Poker Limited (company registration number C44236) and InTouch Casino Limited (company registration number C44237) are two limited liability companies registered in Malta, a member of the EU since May 2004.

InTouch Poker Ltd is fully licensed and regulated by the Malta Lotteries & Gaming Authority and operates under icense number LGA/CL3/412/2007, issued on 21st January 2010. InTouch Casino Ltd software (LGA/CL4/315/2007), also regulated by the said Authority.

PokerHeaven.com and BlackjackHeaven.com are powered by Boss Media Malta Poker Ltd software (LGA/CL4/206/2005) and Boss Media Malta Casino Ltd software (LGA/CL4/315/2007), also regulated by the said Authority.

Our services are not available to residents of the United States, US Virgin Islands, US Minor Outlying Areas or Turkey or any other jurisdiction that legally prohibits its citizens from engaging in online gaming.