Poker Heaven



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Chat rules

Chat rules


At Poker Heaven we believe that players in an online poker room should maintain the etiquette and behaviour that would be deemed acceptable and appropriate in a live poker game. Poker is a social game and the following rules are intended to keep it that way. Players failing to adhere to the following rules and conditions may have their chat privileges disabled on a temporary or permanent basis.


  • Players must not use threatening or abusive language including racist or anti-religious remarks.
  • Players may not berate or bully a player in an effort to make them leave a table.
  • Only English may be spoken at the table unless otherwise specifically stated.
  • Players may not reveal information regarding their hole cards (even if they have folded) whilst a hand is in progress.
  • Players may not comment or advise on any hand in progress, this includes observing players.
  • Players may not agree in the chat to check down a hand when a 3rd player is all in.
  • No advertising nor touting from players of any kind is allowed.

Violation of any of the above will result in either a warning, suspension of chat facilities, permanent removal of chat facilities, suspension of playing privileges, or permanent removal of playing privileges.


If you have any questions regarding the chat rules please don’t hesitate to contact us at support@pokerheaven.com.

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Poker Heaven Operations Ltd (hereinafter called the "Company") is a limited liability company with registration number C44236, registered in Malta (a member of the EU since May 2004). The Company’s registered address is at Vincenti Buildings, Suite 623, 14/19 Strait Street, Valletta VLT 1432, Malta.

The Company operates the Poker Heaven online poker room under a provisional license issued and regulated by the Lotteries and Gaming Authority ("LGA") of Malta (issued on 2 December 2008, number LGA/CL3/412/2007). The software used for operating the Poker Heaven online poker room is licensed from Boss Media Malta Poker Limited.

Our services are not available to residents of the United States, US Virgin Islands, US Minor Outlying Areas or Turkey or any other jurisdiction that legally prohibits its citizens from engaging in online gaming.